Privacy Policy

The protection of your personal data is important to us. This Privacy Policy (hereinafter the “Policy”) sets out the terms under which your personal data are collected, stored and used by DATAMED S.A., headquartered in Athens (3 Artemidos Str., 151 25, tel. +30 210 8056700, e-mail: info@datamed.gr), when you visit, register on or use the website www.datamed.gr, provided that you are a natural person. If you have any questions, please feel free to contact us.

1. About the website www.datamed.gr

The website www.datamed.gr is the website of DATAMED S.A. (hereinafter the “Company”).

The personal data you provide to us while browsing the website or registering for our services are processed and kept on file under the responsibility of the Company.

2. What are personal data

The term “personal data” refers to information relating to natural persons, such as full name, postal address, email and telephone number, which can be used to identify an individual.

3. What is processing of personal data

Processing means any operation performed on data, such as collection, storage, use, transfer, modification, erasure or destruction.

4. What data we collect

A) While browsing the website
We do not collect personal data, other than those obtained through cookies, subject to your consent (see the Cookie Policy).

B) When registering for services (e.g. newsletter)
We may collect information such as name, address, telephone number and email.

C) For sending newsletters
We add your email address to our mailing list.

D) Use of Google Analytics
The website uses Google Analytics for statistical analysis (e.g. traffic, device, browser). These data do not directly identify you. Your IP address is recorded but is not accessible to us. Google acts as a third-party processor.

5. Purpose of processing

We use your data for:

• monitoring website traffic
• communicating with you
• compliance with legal obligations
• satisfaction surveys
• promotion of products and services

6. Legal basis for processing

Processing is based either:

• on the provision of services
• or on your consent (e.g. newsletter, cookies)

7. Data recipients

Your data are processed only by authorised Company personnel. Partners may also be used, such as the Mailchimp platform for newsletters.

8. Safeguarding data protection

Our partners are bound:

• by confidentiality
• not to transfer data without authorisation
• to apply security measures and comply with the GDPR

9. Transfers abroad

Data are not transferred outside Greece.

10. Retention period

• User data: deleted after 6 months
• Newsletter: upon unsubscribing or upon request
• Cookies: in accordance with the Cookie Policy

11. Sending informational material

We send you newsletters only with your consent and until you request removal or 6 months have elapsed.

12. Data security

We implement technical and organisational security measures and use SSL for the secure transfer of data.

13. Your rights

You have the right of:

• access
• rectification
• erasure
• portability
• restriction of processing
• objection

14. Exercising your rights

You may submit a request:

• by email (info@datamed.gr)
• by post (3 Artemidos Str., Marousi, Greece)
• via the contact form

15. Response time

We respond within 1 month (or up to 3 months for complex requests).

16. Contact

Tel.: +30 210 8056700 (Customer Service Department)

17. Automated decision-making

No profiling or automated decision-making takes place.

18. Data of minors

We do not process data of persons under 16 years of age without parental consent.

19. Legal framework

Processing is carried out in accordance with the GDPR (Regulation (EU) 2016/679).

20. Lodging a complaint

You may contact the Hellenic Data Protection Authority (dpa.gr).

21. Changes to this Policy

This Policy may be amended from time to time. We recommend that you review it regularly.